Contact Us
This page explains how to reach the team behind Crypto Casinos at kaholo.io, what we can help with, and what to expect when you get in touch. You must be 18 or older to use this site, and 21 or older where your state or the casino sets that as the minimum. Check each casino's own age rule before you register.
What you can contact us about
We are an independent comparison site. We review and rank crypto casinos for US readers, and we welcome messages on any of these topics:
- Corrections: a bonus term, coin list, licence detail or other fact on a review looks out of date or wrong.
- Feedback on a review: something was unclear, missing or unfair.
- Experience reports: you had a problem with a listed casino, such as a delayed withdrawal or a changed bonus term. We treat these as leads to check, not as proven facts.
- Partnerships and media: business enquiries about the site.
- General questions: how our pages work or how we assess casinos.
How to get in touch
Use the contact form or the contact details shown on this page or in the site footer. We don't publish a phone line or live chat, and we don't claim set response times. When you write, a few details help us answer faster:
- The page or casino your message relates to.
- What you saw, with a screenshot or the exact wording where you can.
- The date you saw it, since bonus terms and coin support change often.
- What you'd like us to do, such as correct, clarify or look into it.
Never send private keys, seed phrases, passwords or full wallet backups. We will never ask for them. If you share a transaction ID, that is enough for us to understand the issue.
What we can't help with
We are a review site, not a casino, and not a payment service. That limits what we can do:
- Account and withdrawal problems: we can't access casino accounts, release funds or override a casino's decisions. Contact the casino's own support first and keep a record of your messages.
- Lost or mis-sent crypto: we can't recover or reverse blockchain transactions.
- Legal or tax advice: we can offer general information only. Please consult a qualified attorney or tax professional about your own situation.
- Getting around restrictions: we won't advise on false details, geoblock workarounds or ways to avoid identity or anti-money-laundering checks.
Corrections and how we handle them
Our reviews were last fact-checked on Oct 1, 2026. Casino offers, wagering requirements, supported coins and country restrictions can change without notice, so always read the casino's current terms before you deposit. If you report an error, we check it against the casino's published terms and update the page if it is confirmed. Offers on the site are advertised by the casinos and are not guarantees. Read our terms and conditions for how the site may be used.
How we're funded
Crypto Casinos may earn a commission when you register or deposit through links to casinos we list. That commission does not buy ranking position, and sending us a message cannot change a ranking. If you'd like to know more about who we are and how we work, see About Us.
A note on legal status and risk
Online casinos that accept crypto and US players are generally offshore, licensed in places such as Curaçao or Anjouan rather than by a US regulator. This puts them in a legal grey area for US players. Rules differ by state, so check your own state's laws before playing. Offshore sites may not offer the same player protections or self-exclusion tools as state-regulated operators. Crypto prices can also move sharply, which adds to the risk of losing money. Winnings and crypto gains may be taxable, so speak to a tax professional.
Responsible gambling support
Gambling is entertainment, never a way to earn money or fix financial problems, and you can lose money. Only play with money you can afford to lose. If gambling is causing you stress or harm, call the National Problem Gambling Helpline at 1-800-GAMBLER. It is free and confidential. You can also read our responsible gambling guide for limits, warning signs and where to find help.